TERMS OF SERVICE

Welcome to www.pinevillage.com.vn, the e-commerce website of Pine Village Company Limited!

When you access and use the services on this e-commerce website, it means that you agree to the terms of use of the website. We reserve the right to change, modify, add or remove any part of these terms of use at any time. The changes take effect immediately when posted on the website without prior notice and when you continue to use the website, after the changes to the terms of use are posted, it means that you agree to these changes.

User Guide

When you access and use the services on this e-commerce website, you must ensure that you are over 18 years old, or access under the supervision of parents or legal guardians. You must ensure that you have full civil act capacity to carry out transactions to purchase goods according to the current regulations of Vietnamese law.

It is strictly forbidden to use any part of this website for any other commercial purpose or on behalf of any third party without our written permission.

Customer Comments

All content on this website and customer reviews are our property. If we detect any information that is fraudulent, disseminated, propagated, or promotes pornographic content, reactionary against Vietnam, we reserve the right to delete without prior notice or apply other measures according to the regulations of Vietnamese law.

Order Acceptance and Pricing

We commit to providing the most accurate product information and pricing to our customers. However, sometimes errors do occur, such as when the product price is not accurately displayed on the website or is incorrect. Depending on the case, we reserve the right to refuse or cancel your order for reasons related to technical errors or system objectivity. Our staff will contact you for guidance or notify you of the cancellation of that order and refund the customer who has paid (if any).

Brands and Copyright

All intellectual property rights (whether registered or unregistered), information content, and all designs, text, graphics, software, images, videos, music, sound, software compilations, source code and basic software are our property. The entire content of the website is protected by Vietnamese copyright law and international conventions. Copyright has been reserved.

Legal Rights

The conditions, terms, and content of this website are governed by Vietnamese law. The competent court in Vietnam will resolve any disputes arising from the unauthorized use of this website.

Privacy and Transaction Security Regulations

Our website values the security of information and uses the best measures to protect your information and payment. Your information during the payment process will be encrypted to ensure safety. After you complete the order process, you will exit the secure mode. We use services to protect information about the content on the website. To ensure that transactions are successfully conducted, we minimize potential risks.

You are not allowed to use any program, tool, or any other form to interfere with the system or change the data structure. The website also strictly prohibits the dissemination, propagation or encouragement of any activity aimed at interfering, sabotaging, or intruding into system data. Inpiduals or organizations that violate will be stripped of all benefits and will be prosecuted before the law if necessary. All transaction information will be kept confidential except in cases where competent legal authorities request.

Law and jurisdiction in Vietnamese territory

All these terms and conditions and contracts and obligations arising outside the content of terms of service (if any) will be governed by and construed in accordance with the laws of Vietnam. If there is a dispute arising from these usage regulations, you have the right to file a complaint or lawsuit to the competent court in Vietnam for resolution.